Simple Claims Process

File Your Claim In 3 Easy Steps

Our streamlined claims process ensures you get the support you need quickly and efficiently. Follow these simple steps to file your claim.

1

Report Your Claim

Contact us immediately after an incident through our app, website, or phone. Provide basic details about what happened.

24/7 Claims Hotline
Mobile App Reporting
Online Portal
2

Submit Documentation

Upload required documents and photos through our secure portal. Our team will guide you on what's needed.

Photos of Damage
Police Reports (if applicable)
Medical Records
3

Get Your Settlement

Once approved, receive your settlement quickly through your preferred method. Track progress every step of the way.

Fast Processing
Multiple Payment Options
Real-time Updates

File A New Claim

Start your claim process by providing some basic information

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Drag and drop files here, or click to select

Supported formats: PDF, JPG, PNG (Max 10MB each)

Track Your Existing Claim

Enter your claim reference number to check the status of your claim

Don't have your reference number? Check your email or contact our support team

Need Help With Your Claim?

Our claims support team is here to help you every step of the way

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24/7 Claims Hotline

Call our dedicated claims hotline for immediate assistance

+234 812 110 3989
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Live Chat Support

Chat with our claims specialists in real-time

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Email Support

Send us an email and we'll respond within 24 hours

claims@rubies.ng
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